I will think seriously about ordering again

The food here is ok but I've had numerous bad experiences which were met with nothing. First of all, Don is one of the pricier restaurants in Can Tho so when spending that money, you want some assurances. One time I ordered a 100k chicken salad that had BARELY 5 grams of meat in it. This time my grilled chicken seemed to have lost all it's skin and was therefore shrivelled and dry and not delicious. When I told the restaurant, all they said was "sorry". No refund, no offers to make up for it. This refusal to take responsibility screams "We want to make big restaurant money but not provide the service to promise to improve or provide some kind of guarantee for your cash. I will think seriously about ordering again.